FAQ

The daily programme on the daytime side stages starts on all 3 festival days at around 10 AM. Admission is approx. 30 minutes before the start of the programme of the respective stage.

The programme on the mainstage and spotlight stage in the Uber Eats Music Hall starts on Friday, Saturday and Sunday at at 4:50pm (16:50). Admission is at 3:30pm (15:30)

The Weekendticket Mainstage ticket includes access to the mainstage at the Uber Eats Music Hall on all 3 days of the festival, including the spotlight stage.

The Full Festival Experience includes access to the mainstage at the Uber Eats Music Hall on all 3 days of the festival, including the spotlight stage, and access to the daytime side stages, i.e. the side stages with daytime programs on all 3 days of the festival.

The Bluebird Cafe ticket includes access to the official festival kickoff on March 6th 2025 at the Passionskirche Berlin.

The Mainstage Ticket Friday/Saturday/Sunday includes access to the mainstage at the Uber Eats Music Hall on one day of the festival (Friday, Saturday or Sunday), including the spotlight stage.

The Full Festival Ticket Friday/Saturday/Sunday includes access to the mainstage at the Uber Eats Music Hall, including the spotlight stage and access to the daytime side stages, i.e. the side stages with daytime programs on one day of the festival (Friday, Saturday or Sunday)

For more information see ‘Ticketinfos’

The Weekendticket Mainstage ticket includes 3 tickets, 1 per day for the mainstage at the Uber Eats Music Hall.

The Full Festival Experience includes 4 tickets – 1 ticket per festival day for the mainstage in the Uber Eats Music Hall and 1 ticket  for the daytime side stages for all 3 festival days.

Access to the mainstage at the Uber Eats Music Hall on all 3 days of the festival, including the spotlight stage.

Access to the Mainstage at the Uber Eats Music Hall on all 3 days of the festival, including the Spotlightstage, and access to the Daytime Sidestages, i.e. the side stages with daytime programs on all 3 days of the festival.

The opportunity to purchase tickets from a strictly limited contingent at special prices even before the official start of the pre-sale.

There will be different prices at the official start of the sale. If you want to benefit from the special prices, you should take advantage of the Early Bird Sale.

No, a contingent of seats will be held back for the start of the presale.

The spotlight stage is located in the Uber Eats Music Hall, is accessible to all mainstage ticket holders and will be played by selected newcomers during the mainstage acts.

All daytime side stages are located around Uber Platz. They are all within walking distance. A map of the festival site will be available soon.

To ensure that all fans who want to visit the whole festival get the chance to choose their preferred ticket package, there are currently no tickets available for the daytime side stages only.

Children and young people under the age of 16 may only attend the Country to Country Festival if accompanied by a parent or
person with parental authority (according to protection of minors act). The accompanying person must also have a valid ticket and must enter the festival grounds together. Parents can also appoint a legal guardian for the duration of the visit. Children under the age of 6 are generally not admitted. Ear protection for children is recommended. Parents, who lose their child, please report immediately to a steward at the entrance to the Uber Eats Music Hall.
Details on the protection of minors and forms to download can be found here: https://www.uber-eats-music-hall.de/die-music-hall/jugendschutz

The entire festival site is barrier-free and therefore handicapped accessible. Wheelchair users or people with disabilities are offered an optimal infrastructure so that can fully enjoy their visit. Access for all visitors is located directly at Uber Platz. Wheelchair users can use the door on the far left of the premium entrance. Both in the underground parking garage under Uber Platz (“Tiefgarage Plaza”) and in the parking garage of the Uber Arena (“Parkhaus Arena”) there are numerous disabled parking spaces.

From a degree of disability of 70% or for disabled vehicles with an ID card (blue) use of the parking spaces at events in the Uber Eats Music Hall is free of charge. All other users pay the regular hourly rate. Please have your disabled pass ready when entering.

Wheelchair spaces are available in the upper tier and in the Premium area (2nd floor). Disabled WCs are located on the 1st floor as well as in the Premium area (2nd floor) and in the upper tier (3rd floor).

Located in the heart of Berlin, the C2C Festival is easily accessible by public transportation. However, if you are dependent on a car, we recommend that you allow enough time for the journey.

In the city center, follow the signs to Friedrichshain and Uber Platz. Use the following address for navigation devices:

Uber Platz (alternatively Mercedes-Platz 2)

10243 Berlin

There are two stops near Uber Platz: S+U Warschauer Straße and Ostbahnhof.

S+U Warschauer Straße

approx. 5 minutes on foot

S-Bahn lines: S3, S5, S7, S9, S75

Subways: U1, U3

Buses: 300, 347, N1 (night bus)

Streetcars: M10, M13

Ostbahnhof

Walk approx. 12 minutes

Suburban trains: S3, S5, S7, S9

Buses: 140, 142, 147, 240, 248, 347, N40 (night bus)

Regional and long-distance trains:

EC , IC , ICE , Locomore, IRE, RB14, RE1, RE2, RE7

Uber Platz is easy to reach by bike. In the immediate vicinity, directly in front of and next to the Uber Arena, there are numerous parking spaces for bicycles on the forecourt and on Hedwig-Wachenheim-Straße. We recommend approaching via Mühlenstraße. Access via Warschauer Brücke is also possible, but only via a staircase. An elevator is available.

Park & Ride refers to the combination of car traffic and local public transport. This is practical for anyone who needs to travel by car but wants to avoid the traffic caused by the event.

You can park at one of the numerous and inexpensive Park & Ride facilities in the city and change directly to public transport from there.

Checkrooms are located directly in the entrance area of the Uber Eats Music Hall. The checkroom costs 3 EUR per item and can only be paid by debit card or credit card. Please note that bags larger than DIN A4 (21cm x 29.7cm) are not permitted and must be handed in at the bag storage in the containers in front of the Uber Arena. The storage of bags and backpacks costs a fee of EUR 6. There are limited storage options for bags and backpacks that fall under the ban. Alternatively, the lockers at the nearby Ostbahnhof can be used to store larger bags or backpacks.

This covers 100% of the costs. Any surpluses will be donated to charity via the “Anschutz hilft e.V.” association.

Food and drinks may not be taken onto the festival site. Exceptions only apply to visitors who have to carry certain food and/or drinks with them due to illness. In this case, a medical certificate or appropriate identification is required. Food for babies and small children is also exempt from the ban.

Glass bottles and cans are prohibited on the entire festival site, with the exception of collapsible bottles. These may be taken into the festival when empty.

C2C festival merchandise and merchandise from many artists will be available on both festival days on the Townsquare. Preferred method of payment is by debit card or credit card.

With a few exceptions, only debit cards and credit cards are accepted at all cash desks and catering stands – with no minimum purchase. Contactless payments can also be made to speed up the process. This also applies to deposit processing. Cash payments will be possible on the festival site. There is also a Berliner Sparkasse cash machine nearby, located at the main entrance to the Uber Arena and on the square opposite.

The Uber Eats Music Hall is a cashless venue. At all events, food and drink orders can only be paid for by card, both at the concession stands and at mobile stations. Only cashless payments will also be accepted at the cloakrooms and merchandise stands.
Accepted payment methods are debit card, AMEX, Mastercard, VISA, Apple Pay and Google Pay.

Smoking is strictly prohibited in all areas of the festival grounds. This applies also to e-cigarettes. Smoking is permitted on the terrace of the Uber Eats Music Hall.

To ensure the safety of all visitors, additional safety and prevention measures are required. We therefore ask for your support and understanding that longer waiting times at the entrance may be unavoidable due to increased controls and call on you to arrive at the venue early.

Please leave backpacks and handbags larger than A4 as well as larger items of all kinds (e.g. umbrellas) at home or in your car. If this is unavoidable, we ask you to hand in your items for storage in front of the Mercedes-Benz Arena (6 EUR per item) or lock them in the lockers at Ostbahnhof.

Notebooks, tablets, professional cameras or other devices for professional audio and video recordings are prohibited. Food, drinks, glass bottles and cans are also not permitted on the premises. This is intended to support and speed up the control measures. A restriction on cell phones, keys and wallets will make the work of the security staff easier. Thank you in advance for your understanding!

Taxi Funk: 030 44 33 22, Würfelfunk: 030 21 01 01, UBER / FREENOW / BOLT via app

Charging points can be found at all pillars and counters in the Uber Eats Music Hall. In the Verti Fun Box (2nd floor). There are also a total of six areas with cables for charging. There is free wifi on the premises. Feel free to use the hashtag #c2cBerlin2025 when posting your experiences!

Visitors irrevocably consent to the use of their image and voice for photo and television recordings (streaming, recordings from DVD or similar), which are made by the operator or organizer or their representatives in connection with the visit to the festival site. § 23 Paragraph 2 of the German Art Copyright Act (KunstUrhG) remains unaffected.